Front Desk and Customer Service Training (4 – 5 December 2024)
The role of a Receptionist/Telephonist/Front Desk Office/Customer Service Personnel is key to every organisation. As the first line of contact - first impressions count! Friendly, confident, professional, polite, discreet, tactful and courteous - these are qualities and techniques that both employers and customers are looking for. This 2-day workshop is designed for employees who perform […]
